Electric Tobacconist – WILL THERE BE Still Time To CHANGE And Re-Proceed With The Order?
The Electric Tobacconist is probably the leading UK online electronic cigarette stores selling some of the top brands of vaporisers and e-cig products available. They are located in the center of Cornwall in the South East of England. There are several other leading brands of electronic cigarettes available including the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the most effective in vaporisers and electric cigarettes, in stock and prepared to sell. Their concentrate on quality over price makes them probably the most popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities in order that customers can easily select the products that best suit their needs and budgets.
There are unfortunately delays due to capacity issues when it comes to the Electric Tobacconist. However, this is something that they’re actively attempting to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should assist in improving the reliability of these services, although there are occasions that the problem does present itself. This however rarely happens, because the staff is definitely extremely friendly and helpful, answering any queries or concerns that customers may have quickly and without hassle. The staff does ensure that the customer is fully content with the products they are ordering, prior to the order is dispatched.
During a recent visit, we were told that the Electric Electric Tobacconist Tobacconist’s orders usually take between three and six weeks to arrive. This is largely influenced by which country the vendor is based in, as you can find delays due to international shipping and delivery times, plus the time taken for the vendor to send the products over. This then affects the speed at which they can process the orders, plus the amount of stock they have on hand. They are attempting to improve their speed of service, so that they can deal with increased demand and reduce the volume of time it takes them to fill orders and dispatch them to their customers.
When we visited Brightpearl, they had approximately fifty products on offer, which was significantly lower than some other online stores. Additionally it is likely they are experiencing higher demand than some other online stores, that could explain the difference to be able volumes. However, despite this, they were still very prompt in their service, with one member of the team even greeting us once we entered the shop.
The staff provided excellent customer support, helping us to understand the many products that they sold, including their relative merits. We were even offered the opportunity to buy a few what to test out, although we could not sample them all. There was no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to deal with. Once we had bought a few items from them to try out, we were then in a position to contact them to learn how fast they would deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, but it seemed to be determined by how fast we were ready to wait.
As a result of overwhelming number of orders they are currently experiencing, they’re now experiencing unprecedented degrees of traffic in their stores. In fact, they are still having problems with slow-moving delivery vans, which are causing significant delays in service. As a result of this, they’re only processing orders under emergency conditions. Also, they are implementing further automation in order to increase efficiency and save their employees time. In the mean time, they’re happy to welcome back regular customers that have recently ordered from them, provided that they are making an extra purchase or two through “extras.”
Customer support is the number one issue that we always desire to see first when dealing with an online vendor such as this. We were very impressed with how promptly our request of a refund was handled. We were also very pleased to learn that we did not have to pay for another opinion or to contact some other clients regarding our concerns. In fact, the entire process was handled entirely in due time.
Overall, we were extremely impressed with this company’s customer service and would definitely recommend to anyone who is currently experiencing issues with their order fulfillment. In the foreseeable future, we will continue to keep an eye on things such as the electric tobacconists that are experiencing severe delays due to an influx of orders. We will also continue steadily to monitor the electric marketplaces in order to determine the quality vendors which are currently experiencing issues. Ultimately, it seems that many people are noticing that the quality of the products in the electric marketplace has dramatically increased. Hopefully, this can continue to prove to be true for the future. However, we will continue steadily to monitor the situation as it evolves.